Did you want to make a Return?

Please read below before processing your return:

1. Is the item/s unworn and not tarnished, damaged or altered? 
2. Is the packaging, tags and labels still attached and in the same condition? 
3. Are you returning the item/s within the 14 day return period?
4. Are you return a full priced item?
5. Do you have proof of purchase attached to your return?

• No Refunds on Full Price or Sale Items
• Customers have 14 days to exchange any Full Price item from date of purchase
• No refund or exchange on worn/used items
• Gift Vouchers/Exchange Codes are valid for 24 months from date of purchase/issue
• Gift Vouchers/Exchange codes cannot be refunded

Please be aware, Shapes Collection does not cover the cost of any return items. We advise that you use a tracked and registered mail carrier service for the return of your goods it is the customers responsibility to deliver the return to Shapes Collection

Click here to submit your return

Faulty/Damaged items

All items are checked for faults or damage prior to dispatch. However, should your items be damaged, please advise us by emailing info@shapescollection.com